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Your privacy is important to Tellermate. This statement discloses the information practices for Tellermate web sites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.
Personal Info
In general, you can visit Tellermate on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.
You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail id, to correspond with you, to process an order, or to provide you with Tellercover. You may give us your credit card details to buy something from us or a description of your education and work experience in connection with a job opening at Tellermate that you wish to be considered for. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.
Using and Sharing Information
The following paragraphs describe in more detail how Tellermate may use your personal information and with whom we may share it. Depending on the type of Tellermate Web site you are visiting, one or more of the paragraphs may apply. For example, if you order a product from a Tellermate Web site, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.
Fulfilling Your Transaction Request
If you request something from a Tellermate Web site, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of Tellermate, Tellermate's Business Partners, financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.
Marketing Use
The information you provide to Tellermate on certain Tellermate Web sites may also be used by Tellermate and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.
Tellermate Recruitment
In connection with a job application or inquiry, whether advertised on a Tellermate Web site or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Tellermate and its related entities for the purpose of employment consideration or your inquiry. Except where you tell us not to, we will keep the information for future consideration.
Information for Business Partners
If you represent a Tellermate Business Partner, Distributor or Dealer, you may visit a Tellermate Web site intended specifically for Tellermate Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and Tellermate Business Partners generally. For instance, this may involve using your information to send you details of Tellermate Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or Tellermate customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.
Tellermate Supplier Information
If you represent a Tellermate supplier, you may visit a Tellermate Web site intended specifically for use by Tellermate suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of Tellermate, Tellermate's Business Partners, customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent and/or other Tellermate suppliers generally.
Other Tellermate Website Notices
If you participate in a Tellermate discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside Tellermate, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant's opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of Tellermate.
Our Worldwide Practices
Tellermate is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders.
Our privacy practices are designed to provide protection for your personal information all over the world.
We may share your personal information within Tellermate and transfer it to countries in the world where we do business.
Some countries may provide less legal protection for your information. In such countries Tellermate will still handle information in the manner we describe here.
Information Security and Quality
We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.
Supplementing Information
From time to time we may supplement information you give us via a Tellermate Web site with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.
Use of Suppliers
In some cases Tellermate uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is Tellermate's practice to require such suppliers to handle information in a manner consistent with Tellermate's policies.
Mergers and Acquisitions
Circumstances may arise where, whether for strategic or other business reasons, Tellermate decides to sell, buy, merge or otherwise reorganise businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is Tellermate's practice to seek appropriate protection for information in these types of transactions.
Service Quality Monitoring
Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is Tellermate's general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.
Personalized URL Link
On occasion, we may personalize and customize Web sites for certain visitors. If you visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions with Tellermate and information you have provided to us. While you are visiting these Web sites, we may collect information about your visit to better tailor the site to your interests. An invitation to visit one of these Web sites is usually presented as a personalized URL in an e-mail, a notice on a Web site registration page, or as a response to you logging on to a certain Web site.
If you choose to visit one of these Web sites, you are agreeing to let Tellermate collect information about your visits and also to its association with other information about you and your relationship with Tellermate. If you do not wish your information to be used in this way, do not accept the invitation to visit these sites.
Disclosures Required by Law
Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.
Links to non-Tellermate websites
Tellermate Web sites may contain links to other Web sites. Tellermate is not responsible for the privacy practices or the content of those other Web sites.
Privacy Questions and Access
If you have a question about this statement, you can send an email to the Tellermate Web site coordinator. The address for this is info@tellermate.com. You can also contact us at this address if you have a question about Tellermate's handling of your information.
If you wish to obtain a copy of particular information you provided to Tellermate, or if you become aware the information is incorrect and you would like us to correct it contact us at info@tellermate.com. Before Tellermate is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.
This Web site is maintained by the Tellermate or one of its subsidiaries around the world.
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